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Setup guides and answers for merchants using Imersian on Shopify: store connection, product photos and sizes, the View in room button and your own 3D models.
07guides
New to Imersian?Follow the step-by-step Shopify install guideInstall the app, tag and sync products, and add the button
General
3D Assets
- Image GuidelinesOur AI is powerful, but it needs good visual data to work its magic. The quality of your 3D model is directly tied to the quality of the photo you upload…
- Mastering 3D for ARIf you are uploading your own custom .GLB 3D assets to the portal instead of using our AI, it is crucial to understand how virtual objects interact with the…
Dashboard
Integrations
Support
- Troubleshooting & SupportIf something goes wrong during the synchronization or generation process, the Imersian Portal provides tools to help you identify and resolve the issue.
- Frequently Asked QuestionsQ: How long does product syncing take? A: Syncing usually takes 5-10 minutes but can be longer for large catalogues. Refresh your Manage page after a few…
Can't find what you need? Email info@imersian.com or book a call with our team.