This guide covers image requirements, alt tag usage, variant best practices, and how to handle bulk uploads or existing 3D assets.

Better images = better results. Simple.

✅ What To Do

For Imersian to create 3D models, your products need specific types of images:

1. Use a clean, straight-on perspective.

Start with at least one clear image of the product, photographed front-on (rugs, wall art) or from a natural angle (furniture). The entire product should be visible in the image

Rugs: Top-down view

Wall Art: Front View

Furniture Products: slight angled view

2. White background, always.

Your image should be isolated on a white or solid neutral background (no wood floors, rugs, or moody walls, please). This helps us generate clean and accurate 3D models.

3. Tag it right.

Use the alt text imersianvisualiserimage so we know which images to pick up.
Got multiple angles? Even better—just use the same alt text on all of them.

4. One product per image.

No group shots. No props. No distractions. The product should be the hero—ideally cropped with just a bit of shadow underneath, if any.

5. Good lighting matters.

Make sure your images are sharp, well-lit, and not overexposed or dark. Natural light or soft studio lighting is best.

6. Do it for every variant.

Selling multiple colours, patterns, or finishes? We need an image for each variant. If you're missing images for certain SKUs, shoot us an email—we’ll help you out.

🚫 What Not To Do

• ❌ No lifestyle shots (save those for your lookbook)

• ❌ No cut-off edges or extreme angles or fisheye lens

• ❌ No watermarks, logos, or added graphics

• ❌ No inconsistent image sizes (keep them uniform across variants)

Already Have 3D Models?

You’re ahead of the game! Upload your .glb, .fbx or .obj files directly in the Imersian portal.
Just head to Create → Upload, assign the correct Variant ID manually, and you’re good to go.

⚠️ Important: Make sure the SKU in your model matches the Variant ID on your Shopify product page.

Need to Bulk Upload 3D Files?

Got a whole range of SKUs to upload? No problem—email us at info@imersian.com with your files and SKUs. We'll take it from there.

Quick Checklist ✅

• White background

• One product per image

• Even lighting, no harsh shadows

• Clear front-facing view

• Flat angle (not tilted or skewed)

• Use imersianvisualiserimage alt tag

• Include variants and tag images for each variant

• 3D files named with matching SKUs (if uploading manually)

FAQ

I'm having colour problems / variant looks off

If one of your variants looks off or blends in with another, chances are:

• The variant image isn’t properly linked to the right colour

• All variants share the same image

• The SKU isn't unique per variant

How to Fix It

• Assign one image per variant that clearly shows the colour

• Use unique model for every variant (even if it’s just colour)

• Alt tag assigned to the correct variant image

• Image with Alt tag should be the primary image for the variant.

Examples:

• "My navy looks black" → Image lighting too dark

• "All colours look the same" → Same image assigned to every variant

• "One colour isn’t showing" → Missing SKU or alt tag

Why Do White Products Look Grey?

Short answer? AI struggles with flat white.
Long answer? Pure white often lacks texture or contrast, making it tricky for the model to understand what it’s seeing.

Fix it with:

• Higher contrast images

• Shadow or texture detail

• A second photo showing the material close-up